Privacy Policy
We respect your personal data privacy rights. When collecting, using, storing, and processing your personal data, we strictly comply with applicable privacy laws. Please read the following statement carefully to understand our policies and practices for handling personal data.
1. Your Privacy
WebX Holding Group Limited (“WebX”, “we”, or “our”) respects your lawful privacy rights when collecting, storing, using, processing, and transmitting personal data. This statement explains our privacy policy practices. When we collect, hold, use, and/or process your personal data, we strictly comply with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region. To this end, we ensure that our staff follows the highest standards of security and confidentiality.
Please read the following carefully to understand our policies and practices regarding the collection, processing, and use of your personal data. By providing personal data to us, you agree to this statement and consent to our collection, use, transfer, storage, and processing of your personal data as described herein. If you are under 18 years old, a legal representative such as a parent or guardian must accept this policy on your behalf before you provide any personal data to us.
2. Collection of Personal Data
Depending on the type of products and/or services we provide to you, we may collect two basic types of information from you: "Personal Data" and "Non-Personal Data":
"Personal Data"
Refers to any personally identifiable information we may collect when you seek our products and/or services, including but not limited to name, email address, postal address, gender, telephone number, date of birth, payment details, type and number of identification document, occupation, income, and education level, which can directly or indirectly identify an individual.
"Non-Personal Data"
Includes aggregated and/or automatically collected information, namely information regarding the use of products and/or services (including but not limited to our website webx.ai and/or mobile applications), or information regarding user groups whose personally identifiable information has been removed. This statement does not limit our collection, use, and provision of non-personal data.
We typically collect and store your personal data in the following situations (including but not limited to):- When registering as a member, enjoying offers, or using our services' membership programs, activities, and/or services;
- When using and/or browsing our website (webx.ai) and/or mobile application;
- When purchasing and/or using our products and/or services, or subscribing to our newsletter;
- When participating in any of our promotional or advertising campaigns;
- When posting, uploading, creating, or generating any content and/or information on our website and/or mobile application;
- When requesting customer service or other assistance regarding our products and/or services.
3. Purpose of Using Personal Data
Our use of your personal data will depend on the type of products and/or services you seek from us.
The relevant purposes will be stated in the Personal Data Collection Statement (“PICS”), application form, terms and conditions, website, or mobile application when you provide us with your personal data. If you fail to provide the required personal data, we may not be able to provide you with the complete specific product or service.4. Disclosure and Transfer of Personal Data
In cases where we collect your personal data, we will:
- Inform you that we are collecting data and the purpose of using such data through PICS or a separate notice;
- Where appropriate, give you the opportunity to object to our use of your personal data for a specific purpose.
5. Links to Other Websites
When using our website, you may encounter advertisements or hyperlinks connecting to other websites. Clicking on such links will leave our website. We are not responsible for the privacy and cookie policies of other websites, and we recommend that you review their privacy policies.
Some websites may allow you to connect to third-party social networking platforms. In this case, we collect and use the personal data provided to us by the social networking platform solely for the purpose of providing you with connection services.6. Cookies
Our website may use web analytics services such as Google Analytics, which use "cookies" to help analyze how users use the website. Cookies are small text files stored on your device (such as a computer) that can be used to identify a computer or mobile device, but do not collect any personal data and do not have the function of identifying individual users.
Cookies are used to track website traffic, improve and personalize your browsing experience, such as recording information you enter, collecting anonymous data about how you use the website for improvement, and recording your preferences to recommend relevant content. If you use or continue to use our website, we will assume that you consent to our use of cookies.
You can change your browser settings at any time to refuse all or some cookies, but please note that if cookies are deleted or restricted, you may not be able to use some functions of this website.
7. Security and Storage
Regardless of how your personal data is stored, it will only be accessible to authorized employees or contractors. Personal data stored electronically will be stored on secure servers and encrypted and/or password protected, and network transmission will be protected using the SSL protocol. We consider personal data confidential information, and all personnel handling such data must strictly adhere to this statement.
8. Use of Personal Data in Legal Proceedings
If we are required to take legal action against you for any reason (including debt collection), you expressly agree that we may rely on the personal data you provide to identify you and take legal action against you.
9. Your Right to Access and Correct Personal Data
You may request access to and correction of your personal data in our records at any time, and may also request that we remove your data from any operating mailing lists.
To exercise the above rights, please contact us at the address below or by email, marked "Confidential". To verify your identity, we may request certain personal details. We must respond to your request within 40 days and may charge a reasonable fee for complying with the request.
10. Data Privacy Officer
For any requests concerning (i) access to or correction of data; (ii) general information regarding our personal data policy and practices; (iii) the types of personal data we hold; and/or general questions and complaints relating to this statement, please contact:
WebX Holding Group Limited, Data Privacy Officer (Note: Confidential)
Address: F2, Phase 2, Golden Sunrise, Tang Lung Street, Causeway Bay, Wan Chai
Email: business@webx.ai
11. Retention of Personal Data
The personal data you provide will not be retained for longer than the time necessary to achieve the purposes for which the data was collected and its directly related purposes. When personal data is no longer needed for the desired purpose, it will be destroyed within a reasonable timeframe, except as required by law, regulatory, or accounting requirements, or as necessary to protect WebX's interests.
This statement may be modified from time to time, and any changes will be posted on this webpage. Your continued use of our website (webx.ai) after such changes are posted constitutes your acceptance of those changes.